Support

Need a hand? Email support@shotmeal.com and we'll get back within a few days.

Common questions

Do I need an account?

No. The app works fully offline. An account is only needed for cloud backup.

Where are my photos?

By default, on your device. Two exceptions: when you use AI estimation the photo is sent to our AI provider to analyse it, and when you're signed in with cloud sync on, photos are backed up to private cloud storage so they appear in your web diary. Signed out and not using AI, they never leave your phone.

Can I export my data?

Yes — open Settings → Export in the app to get a JSON file with every entry.

How do I delete my account?

Settings → Delete account in the app, or visit shotmeal.com/delete-account on the web.